Returns Policy

Deliveries Returned to Us

Sometimes an order will be returned to us if the recipient was unable to take delivery. If this happens, we will contact you within 3 days to organise alternative delivery. Any applicable delivery fees will be passed on to the recipient.

Damaged or Incorrect Items

While we will do everything we can to ensure that you are happy with your products, sometimes they may arrive damaged or incorrect. If this happens, please email info@littletinco.com.au within 14 days of receiving your goods and attach photos which show the problem. We will happily replace, exchange, or issue a credit or refund depending on the extent of the problem and how you wish to resolve the issue - please note: will not be able to replace, exchange or issue a credit or refund for any product that has been dispatched for more than 30 days.

If the product needs to be returned, we will email you a return label to cover shipping costs.

Please note that refunds will be credited back to the original payment method used.

Cancellation or Change of Mind

Our orders are dispatched within 24 business hours of the order being placed. If you have made a mistake with your order, please call or text us immediately on 0403 773 554  (business days 9am-5pm ACST). We are unable to change or cancel an order once it has been dispatched, however, we can offer exchange for another item. In this instance you will be responsible for shipping costs to send back the item you wish to exchange as well as shipping costs for the replacement item.